Terms and Conditions

1. General Terms

These Terms and Conditions (hereinafter – Terms) govern the relationship between Prima Records LLC, registered address 30 N Gould St Ste R, Sheridan, Wyoming, WY 82801, United States of America (hereinafter – PrimaClassic), and its clients (hereinafter – Client), who use the PrimaClassic website, and the services offered therein.

2. Description of Services

Prima Classic provides audio recordings, and other relevant services to the music industry, which are delivered in accordance with individually concluded agreements or online orders.

3. Ordering and Payment

Orders can be placed using the application form / purchase procedure available on the PrimaClassic website, via email, telephone, or other communication channels indicated by PrimaClassic, specifying the required services clearly. Payment terms are set out in the individual contract or confirmed in the order. Services will commence only after full payment has been received, unless the parties have agreed otherwise in writing.

4. Service Quality and Guarantees

PrimaClassic shall provide services in accordance with industry standards and best practices. Warranty terms are defined in the individual contract.
To ensure uninterrupted and quality service delivery, PrimaClassic reserves the right to suspend services at any time for maintenance, system updates, or other technical reasons, providing timely notice to the Client.

5. Limitation of Liability

PrimaClassic shall not be liable for any direct or indirect damages incurred by the Client, third parties, or other users in connection with misuse or unauthorized use of the services; technical problems beyond PrimaClassic’s control; leakage or loss of information caused by the Client’s security breaches or malicious acts by third parties.
PrimaClassic is not responsible for failure to perform or delay in service caused by force majeure events, including but not limited to natural disasters, government actions, war, pandemics, technical failures, or power outages.

6. Intellectual Property

All intellectual property rights related to PrimaClassic’s services belong to PrimaClassic until the Client has fully fulfilled all payment obligations. Only after full payment is made are these rights transferred to the Client in accordance with the concluded agreement.

7. Privacy and Data Protection

PrimaClassic processes personal data in compliance with applicable laws and its Privacy Policy, which is available on the PrimaClassic’s website.

8. Right of Withdrawal

The Client has the right to withdraw from the service within 14 days from the date of service payment (withdrawal rights). To exercise this right, the Client must send a withdrawal notice to PrimaClassic using the contact information provided on the website. A withdrawal form template is available in Annex B of Cabinet Regulation No. 255.
Upon receipt of the withdrawal notice, PrimaClassic shall promptly notify the Client of receipt and agree on reimbursement proportional to the utilized amount of service. The refund will be processed within 14 days from the date of receipt of the withdrawal notice.
Please note that withdrawal rights do not apply to fully performed services and digital content whose delivery has begun with the Client’s prior consent.

9. Dispute Resolution

Any disputes or disagreements shall be resolved through negotiations. If no agreement is reached, disputes shall be settled in accordance with the procedures set forth in the laws of the state of Wyoming, United States of America.

10. Amendments to the Terms

PrimaClassic reserves the right to amend these Terms at any time, notifying Clients on its website in a timely manner. Amendments shall take effect immediately upon publication.