Terms and Conditions

Welcome to Prima Classic! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any purchase.

1. General Information

The owner of the online store (hereinafter referred to as the online store) is PRIMA RECORDS: 82-4875970, d.b.a. Prima Classic, located at 30 N Gould St Ste R, Sheridan, Wyoming, WY 82801, United States of America.
Prima Classic sells CDs and other physical and digital goods through this website. All sales, payments, shipping, and product fulfilment are handled by Web Multishop Company as a product streaming and payment operator, under the authorization of Prima Classic:
Limited Liability Company (SIA) Web Multishop Company, unified registration number in Latvia 40103495751, VAT Number LV40103495751, address Rīga, Stabu iela 61 k-2 – 41, Latvia, LV-1011.
By placing an order, you acknowledge that Web Multishop is acting on behalf of Prima Classic and that all transactions, delivery, and customer service are managed by Web Multishop.

2. Orders and Acceptance

2.1.Placing an order constitutes an offer to purchase the selected product(s).
2.2.Web Multishop will confirm your order via email, which constitutes acceptance of your offer.
2.3.Prima Classic reserves the right to refuse or cancel any order in the event of stock unavailability, technical issues, or suspected fraudulent activity.
2.4.In case of cancellation after payment, a full refund will be issued through the original payment method.

3. Product Information

3.1.We strive to provide accurate product descriptions, images, and specifications.
3.2.Colors, features, or packaging may vary slightly from images shown.
3.3.Prima Classic is not responsible for typographical errors or inaccuracies.

4. Pricing and Payment

4.1.All prices are in EUR and include applicable taxes unless stated otherwise.
4.2.Payments are processed securely via the following payment methods provided by Maksekeskus AS:
4.2.1.Latvian bank payments: Swedbank, SEB, Citadele and Luminor
4.2.2.Card payments: Visa / MasterCard
NB! When using a bank link payment confirm the order and then click on the ‘Return to merchant’ button.
4.3.Prima Classic is not responsible for any technical issues or errors in payment processing by Maksekeskus AS.
4.4.By completing a purchase, you authorize Maksekeskus AS to charge the full amount for your order.
4.5.The personal data necessary for the execution of payments is transferred to authorized processor Maksekeskus AS. The contract enters into force when the amount payable is transferred to the bank account of the online store.
4.6.If we cannot deliver the ordered goods due to stock running out or for any other reason, the purchaser will be informed as soon as possible and the money paid (including the shipping cost) will be refunded promptly, but no later than within 14 days of receiving the notification.

5. Shipping and Delivery

5.1.Shipping and delivery are managed exclusively by Web Multishop on behalf of Prima Classic.
5.2.Delivery times may vary depending on destination, product availability, and chosen shipping method.
5.3.Shipping fees, taxes, and additional charges will be displayed during checkout.
5.4.The shipping cost depends on the location of the purchaser and the shipping method.
5.5.Risk of loss or damage passes to the customer upon delivery to the shipping carrier.

6. Returns and Refunds

6.1.The right of withdrawal applies only to consumers — natural persons acting outside their trade, business, craft, or professional activity.
6.2.Consumers have the right to withdraw from the purchase agreement within 14 days from the day of receiving the goods, without giving any reason by submitting a declaration of withdrawal to email address, using the official form available:
https://www.ptac.gov.lv/lv/media/3897/download?attachment.
6.3.Returned items must be in original condition, unused, and in their original packaging.
6.4.The consumer must return the goods within 14 days after sending the withdrawal notice, bearing the cost of return unless the item is defective or incorrect.
6.5.Refunds will be processed to the original payment method once the returned product is received and inspected by Web Multishop.
6.6.Prima Classic reserves the right to refuse returns that do not comply with these conditions.
6.7.In accordance with consumer protection regulations, the right of withdrawal does not apply to:
Sealed audio or video recordings (such as CDs or DVDs) or computer software that have been unsealed after delivery.
Therefore, if the packaging of a CD or other audio/video product has been opened, the item cannot be returned or refunded unless it is defective or does not match the description.

7. Intellectual Property

7.1.All content on this website, including text, images, logos, and product descriptions, is the property of Prima Classic or its licensors.
7.2.No content may be copied, reproduced, or used without written permission from Prima Classic.

8. Liability

8.1.Prima Classic is not liable for indirect, incidental, or consequential damage arising from the use of this website or purchase of products.
8.2.Web Multishop is responsible for payment processing, shipping, and delivery. Prima Classic is not liable for delays, errors, or issues caused by Web Multishop or Maksekeskus AS.
8.3.In no event shall Prima Classic’s liability exceed the purchase price of the products involved.
8.4.If the buyer has clearly chosen a different form of shipment than the cheapest usual form of shipment offered by the online store, the store is not required to compensate for the cost exceeding the usual shipping cost.
8.5.The online store has the right to withdraw from the sale and demand that the goods be returned by the purchaser if the marked price of the goods in the online store is significantly lower than the market price of the goods due to an error.

9. Privacy and Data Protection

9.1.Personal data collected during the ordering process is handled by Web Multishop and Maksekeskus AS for the purposes of order fulfilment, payment processing, and customer service, under the authorization of Prima Classic.
9.2.Your data will be used in accordance with applicable data protection laws.
9.3.Please refer to Web Multishop’s and Maksekeskus AS privacy policy for detailed information on how your data is processed.

10. Governing Law and Jurisdiction

10.1.These terms and conditions are governed by the laws of Republic of Latvia. Any disputes arising from these terms or your use of this website will be resolved in the courts of Republic of Latvia.
10.2.All complaints made by a purchaser about the online store must be e-mailed to or submitted by calling.

11. Changes to Terms

Prima Classic reserves the right to update or modify these terms at any time. The latest version will always be available on this website. Continued use of the website after changes constitutes acceptance of the updated terms.